Real MOISSANITE 925 Silver Barbie Doll Pendant Necklace 14k Gold Rose Plated

FlawlessKarat offers a 30-day warranty for all products. If you are not totally satisfied with your purchase for any reason we will do everything we can to resolve the situation in order to make sure you are 100% satisfied with your FlawlessKarat purchase.
FlawlessKarat accepts merchandise for exchanges and refunds within 14 days of the date of shipping.

FlawlessKarat will accept returned merchandise for Exchange or Refund only if you're eligible. 

All returned merchandise must be received in unworn, undamaged and in a condition fit for resale. FlawlessKarat cannot accept merchandise that has been damaged or modified in any way.

In all cases of exchanges or refunds, customers are responsible for shipping and handling costs unless the product in question is received in defective or damaged condition.

All sales on discounted and clearance items are final.

Mailing/Return Address:

Please contact us for your return, once your return request will be approved, we will share the address.

LIFETIME WARRANTY

All FlawlessKarat products (excluding watches) come with a lifetime warranty that covers manufacturer defects.

Please note the lifetime warranty does not cover accidental damage, normal wear and tear, or tarnishing. All claims are subject to inspection upon arrival and will not be accepted if no manufacturer defects are found. We are not able to issue warranty replacements for discontinued items that are no longer in stock. Items on Sale will be final.

To submit a lifetime warranty replacement claim please send us message with the following:

1. The original order number or email used to make the purchase
2. Clear images that show the defect
3. A description of the issue and any additional information to help us assist you

An approved lifetime warranty provides a like-for-like replacement with no exceptions.

1. How do I care for my Flawless Karat jewelry?

Answer: To keep your Flawless Karat jewelry looking its best, we recommend avoiding exposure to harsh chemicals, lotions, and perfumes. Clean your jewelry with a soft cloth, and store it in a dry place when not in use. For more detailed care instructions, refer to our Jewelry Care Guide.

2. How do I determine my ring size?

Answer: To find your ring size, we recommend using our Ring Size Guide, which provides step-by-step instructions to measure your finger accurately. You can also visit a local jeweler to get professionally sized. If you have any doubts, feel free to reach out to our customer support for assistance.

3. Do you offer international shipping?

Answer: Yes, We provides international shipping to many countries. During the checkout process, you can select your country to see if we deliver to your location. Please note that international shipping times and customs processes may vary.

4. Are Flawless Karat pieces suitable for everyday wear?

A: Absolutely. Our jewelry is created not just for special occasions but for everyday elegance. The durability of our materials ensures that your Flawless Karat pieces can be worn with confidence, adding a touch of glamour to your daily ensemble. You can even wear our jewelry while going for swimming, as most of our pieces are waterproof.

5: What makes Flawless Karat different from other jewelry brands?

A: At Flawless Karat, our commitment to product quality sets us apart. Unlike brands that use cheap metals and plating, we provide authentic and original metals and gems. Each piece is a testament to our dedication to genuine craftsmanship. You will recieve certifications of product with most of our pieces.